SHIPPING
Generalmente, spediamo la merce entro i 2 giorni lavorativi successivi alla data in cui hai effettuato l’ordine, purché ciò avvenga entro e non oltre le ore 12:00 nei giorni feriali (dal lunedì al venerdì).
In case of problems related to the momentary unavailability of an article, erroneously or incorrectly reported in the e-commerce, or in case of problems not attributable to Alessia.Shop, you will be promptly notified by e-mail and you will have the right to cancel the order without any additional costs and obtaining a credit of the amount eventually paid in advance, as indicated in the page "Terms and conditions"
I Delivery times possono variare dal giorno stesso dell’ordine o a un massimo di 15 giorni lavorativi dalla conferma dello stesso. Nel caso in cui non ci trovassimo nelle condizioni di effettuare la spedizione entro detto termine ma, comunque, entro quello indicato al punto seguente, te ne sarà dato tempestivo avviso tramite e-mail.
The rates relating to the shipping methods may vary according to the price lists set by the shipper. Shipping costs are indicated in the checkout phase (cart) and are to be understood as "including VAT". In the case of orders that require an expense greater than a predetermined amount from time to time, during promotional campaigns or using a coupon, it is possible to take advantage of the "free shipping", if it is visible among the options to be chosen during the checkout phase.
Our shipping system, as already indicated in "Terms and conditions", Does not provide for delivery to non-EU countries. Therefore, you have the right to indicate as a place of delivery, other than that of residence, only countries of the European Union.
DELIVERY
Alessia.Shop Alessia shop mainly uses the shipping services provided by GLS General - Logistics Systems, but has the right to entrust every single shipment to other suppliers of express shipping services. Delivery times are at the discretion of the courier, generally quantifiable within 2 or 3 days from the date of shipment. Based on the availability of the tracking service, you will have the possibility to monitor the delivery status through the page "Order tracking"By entering a code assigned to the shipment, which will be communicated to you by e-mail upon confirmation of" Parcel sent ". It is understood that Alessia.Shop cannot in any way guarantee the punctuality of delivery.
